Intellency
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Intellency — field operations platform

The operating system for field service dispatch.

Intellency dispatches your field teams, tracks every event, reconciles every invoice, and trains every tech — on one secure, white-label SaaS built for inspections, restoration, and field service operations of any kind.

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INTL · 01 OF 07
FIELD OPERATIONS · DISPATCH
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The problem

A single claim lives in six tools at once — management, dispatch, estimating, mapping, accounting, QA. Yours won't.

Intake, dispatch, inspection, billing, training, payments — each a separate vendor, login, and source of truth. Ops managers spend their day reconciling spreadsheets instead of running the business.

How it works

Intake to paid. All in one place.

01
Intake
Pull claims from your claims platform, email, or API — normalized into one record with line-item tracking and duplicate detection.
02
Dispatch
AI-assisted routing matches inspectors to claims by distance, capacity, skill, and deployment base.
03
Inspect
Inspectors capture geo-tagged photos and Roof Assessment Forms from the driveway inside IntellencyInspector.
04
Bill
One-click invoicing, EFT reconciliation, and inspector payouts — in one ledger.
Dispatch planner

The right inspector, in the right market, at the right time.

Capacity-aware scheduling with distance optimization, skill matching, and deployment-base tracking. Live hail swaths from NEXRAD and MyRadar drive real-time deployment decisions, so you are on-site while competitors are still cold-calling.

Claim Management
Date04/26/2026📅
View by Market
MarketChicago, IL
Map View (33 · Chicago, IL)
Rockford
Belvidere
Saint Joseph
Chicago
South Bend
La Porte
Valparaiso
Princeton
Alex Rivers
Emery Cole
Casey Nguyen (D)
+
Legend:Assigned8:00AM - 10:00AM10:00AM - 12:00PM12:00PM - 2:00PM2:00PM - 4:00PM4:00PM - 6:00PMOther / Unspecified
Claim List
Claim#AddressTime ▲AdjusterAssigneeMarketStatus
CLM-000100100 SAMPLE ST, DEMO CITY, IL 600018:00AM - 10:00AMADJUSTER ONE-Chicago, ILaccepted
CLM-000101200 EXAMPLE AVE, PREVIEW, IL 6000210:00AM - 12:00PMADJUSTER TWOE. ColeChicago, ILdispatched
CLM-000102300 PLACEHOLDER DR, MOCKTOWN, IL 600032:00PM - 4:00PMADJUSTER THREEC. NguyenChicago, ILin progress
👥Inspectors
Chicago, IL
Dispatch Planner
Alex RiversCopyAssign
Blake HarperAssign
Casey NguyenCopyAssign
Devon ParkAssign
Emery ColeCopyAssign
Frankie VegaAssign
Glenn AveryAssign
Harlow StoneCopyAssign
Drive time (selected)
Select 2+ claims to see drive times, or search a location and click a claim to route from that pin.
Impact on volume

Scale volume, not headcount.

Claims per dispatcher
AI routing matches capacity, skill, and distance — one scheduler runs what used to take a team
30%
Shorter drive time
Full-day routes sequenced by shortest path across every market
Live
Photos to adjuster
Geo-tagged evidence syncs from the rooftop — no batch uploads at end of day
CLAIMS / DISPATCHER
TRADITIONAL VS INTELLENCY
TraditionalIntellencyManage
AVG 3AVG 150
WEEKS →
↑ CLAIMS / DISPATCHER
Integrations · claim operations

Wired into every system a modern claim op touches.

Intellency connects to the tools your ops team already lives in — claims platforms, accounting, weather, comms — without asking you to migrate, rebuild, or re-key anything.

Intellency
CLAIM CORE
Claims platforms
Intake, status, assignments
Accounting & books
Invoicing, EFT, payouts
Weather & radar
Hail swaths, live radar
Routing & maps
Distance & drive-time optimization
Voice & SMS
Calls, messages, voicemail
Transactional email
System notifications & alerts
IntellencyInspector
Photos, forms, GPS from the field
Passkey + TOTP
Modern MFA, tenant isolation
Next

You don't need another tab. You need one place to run the whole claim.

A 30-minute demo against your real volume. See intake, dispatch, inspection, and billing in one passkey-secured platform — no migration, no contracts to sign.

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Passkey-first · Claims & billing integrated · Tenant-isolated